Privacy Policy

Introduction

Stonewell (hereinafter: "Stonewell") respects the privacy of its website visitors, in particular their rights regarding the automatic processing of personal data. Therefore, we have formulated and implemented a policy that provides full transparency to our customers about the processing of personal data, its purpose, and the ways to exercise your legal rights in the best possible way.

By continuing to visit this website, you accept these terms of use and consent to the use of cookies and other tracking systems, unless we have provided an alternative method for accepting cookies on our website. The currently available version of this privacy policy is the only version applicable during your visit to our website until a new version replaces the current one.

Definitions

Website (hereinafter: "Website"): www.stonewell.ai

Data controller (hereinafter: "the data controller"): Stonewell, located in Etten-Leur, Netherlands, Chamber of Commerce number: 90644190.

Access to the website

Access to and use of the website is strictly personal. You will not use the data and information from this website for your own commercial, political, or advertising purposes, as well as for commercial offers, particularly unsolicited electronic offers.

Content of the website

All brands, images, texts, comments, illustrations (animated) images, video footage, sounds, and all technical applications that can be used to make this website function and more generally all components used on this website, are protected by intellectual property laws. Any reproduction, repetition, use or modification, in any way whatsoever, of all or part thereof, including technical applications, without prior written consent of the data controller, is strictly prohibited. The fact that the data controller does not take direct action against an infringement cannot be considered as tacit consent, nor as a waiver of any right to prosecute the infringing party.

Management of the website

In order to ensure proper management of the site, the data controller may at any time suspend, interrupt, limit, or refuse access to the website for a specific category of visitors; delete any information that may disrupt the functioning of the website or contravenes national or international laws or violates internet etiquette; make the website temporarily unavailable to perform updates.

Responsibilities

The data controller is not liable for any malfunction, interruptions, difficulties, or disruptions in the functioning of the website, which cause the (temporary) unavailability of the website or any of its functionalities. You are solely responsible for the way you connect to our website. You must take all appropriate measures to protect your equipment and data from dangers such as viruses on the internet. Furthermore, you are responsible for which websites you visit and what information you seek.

The data controller is not liable for legal proceedings brought against you: due to the use of the website or services accessible via the internet; for violating the terms of this privacy policy.

The data controller is not liable for any damage caused to you or third parties or your equipment, as a result of your connection to or use of the website and you will refrain from any subsequent (legal) action against the data controller.

If the data controller becomes involved in a dispute as a result of your (mis)use of this website, it is entitled to recover all damages resulting therefrom from you.

Data collection

Your personal data are collected by Stonewell and (one or more) external processor(s). Personal data means any information relating to an identified or identifiable natural person ('data subject'). An identifiable natural person is someone who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person.

The personal data collected on the website will primarily be used by the data controller to maintain a (commercial) relationship with you and, if applicable, to process your orders. They are recorded in an (electronic) register.

Your rights regarding information

According to Article 13, Section 2, Sub b of the GDPR, every data subject has the right to information and access to, rectification, erasure, and restriction of processing of their personal data, as well as the right to object to processing and the right to data portability. You can exercise these rights by contacting us at info@stonewell.ai. Each request must be accompanied by a copy of a valid identification document, on which you place your signature and provide the address at which we can contact you.

You will receive a response from us within a month of the submitted request. Depending on the complexity and number of requests, this period may be extended by two months.

Legal obligations

In the event of a violation of any law or regulation, of which a visitor is suspected, and for which authorities need the personal data collected by the data controller, these will be provided to them upon an explicit and reasoned request from those authorities, after which this personal data no longer falls under the protection of the provisions of this privacy policy. If any information is necessary to access certain functions of the website, the data controller will indicate the mandatory nature of this information at the time the data is requested.

Collected data and commercial offers

You may receive commercial offers from the data controller. If you no longer wish to receive these, please email us at the following address: info@stonewell.ai.

If you encounter personal data of other data subjects during a visit to our website, you must refrain from collecting, unauthorized use, or any other act that infringes on the privacy of the relevant data subject(s). The data controller is not responsible in such circumstances.

Data retention

The collected data are used and retained for the time period legally prescribed.

Cookies

A cookie is a small text file that is placed on the hard drive of your electronic device when you visit our website. A cookie contains data that enables you to be recognized as a visitor when you visit the website. It allows us to tailor our services to your needs and facilitates logging in to our website. By continuing to use our website, you consent to its use, unless we request your consent in another way. Your consent is valid for a period of thirteen months.

We use the following types of cookies on our website:

Functional cookies: such as session and login cookies to collect session and login information.

Anonymous analytical cookies: to obtain information about visits to our website, such as the number of visitors, popular pages, and topics. In this way, we can tailor our communication and information to the needs of our visitors. We cannot see who visits our sites or from which personal device the visit occurred.

Tracking cookies: such as advertising cookies that are intended to display relevant advertisements. These cookies allow us to infer your personal interests. This way, (other) organizations can show you targeted advertisements when you visit their website. Tracking cookies enable profiling and treat categories of people differently when targeting advertisements. Tracking cookies usually process personal data.

When you visit our website, cookies from the data controller and/or third parties may be installed on your equipment.

Images and offered products

No rights may be derived from the images, illustrations, and texts that accompany an offered product on our website.

Liability for data breaches

If there is a data breach caused by factors outside the reasonable control of Stonewell, including but not limited to hacking attacks on our data management platforms, security leaks in the website software, or other unforeseen circumstances, Stonewell is not liable for any claims, demands, or losses of any kind. Stonewell will notify all parties involved within 21 days of discovering a data breach. This includes customers, users, and relevant supervisory authorities, as required under applicable law, including the General Data Protection Regulation (GDPR). Stonewell will take all reasonable measures to minimize the impact of the data breach and prevent further damage.

Regardless of the nature or extent of the data breach, Stonewell can never be held liable for any form of data breaches. This includes, but is not limited to, direct, indirect, incidental, special or consequential damages arising from a data breach, even if Stonewell was aware of the possibility of such damage.

Users of Stonewell's services are responsible for implementing appropriate security measures on their own systems and networks. Stonewell is not liable for data breaches resulting from negligence or careless behavior of users, such as not adequately securing passwords or failing to update software.

Applicable law

These terms are governed by Dutch law. The court in the district of Breda has exclusive jurisdiction in the event of a dispute arising from these terms, unless a legal exception applies.

Contact

For questions, product information, or information about the website itself, please contact: info@stonewell.ai