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AI roleplaying to train personal trainers

ClientPersonal training companyName withheld at the client's request
SectorCoaching & Training
Photo of Personal training company

The situation

A personal training company of around 60 people spent a lot of time training their team, and lacked the option to not just study cases, but to actually practise and roleplay to get better directly. That problem also showed up with other trainers the owner coached, so the opportunity became clear and building started right away.

Our solution

Roleplaying per module

A coach can roleplay per module (from the owner's own academy) on dynamic scenarios, complexity and hints. A conversation that's as natural as possible thanks to training data, currently via text and in development via voice (so genuinely speaking/calling).

Feedback

After the conversation it's evaluated against the module, and the coach gets a score on different parts plus detailed feedback and action points to improve.

Building a score profile

The coach's performance is stored centrally, so the system knows per module where the strengths and weaknesses are. That feeds into the hints, the next feedback round, and is visible to the admin to make the final coaching push on recurring points themselves.

The result

No hard savings, but better-trained coaches and team members, and above all a product that's currently being built out together to roll out across the personal training world.

Curious what this could mean for your business?

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