Orders that prepare themselves, on top of the ERP that was already there
The situation
Verwaard Bouwstoffen sells ready-mixed concrete and building products. Orders came in by email: as a PDF, as an Excel file, and often simply as free text in the message itself. Someone read that, looked the customer up in the ERP, found the products and retyped the order.
The ERP, Brincr, did exactly what it was supposed to do. The problem sat in front of it: everything that came in had to be translated by a person first into something the system understood.
Our solution
Reading and checking
Incoming email and attachments are read out, whatever form they take. A data check follows immediately: is everything there to build an order from, or is something missing?
Recognising customer and products
The customer is recognised in Brincr, or created. Products, pallets and related items are linked, and a draft order comes out of that.
Stock and the final look
The system checks stock and, where needed, prepares a draft email to the supplier. The owner approves last. Nothing leaves without someone having looked at it.
The result
The solution was worked out separately from Brincr and validated with them afterwards. Their response was not that it clashed with their roadmap, but the question whether we could do this for their other customers too. An official partnership came out of that. What started as one wholesaler wanting its own problem solved is now on the table at ten others.
- 70%less time on order processing
- Weeksfrom start to live
- No migrationthe ERP stayed put
Jason and Coen immediately thought along with us well. They listened to what we needed and translated that into a clear plan.
Curious what's possible in your business?
Schedule 30 minutes with us, and find out straight away where the opportunities are in your processes and what the next step forward would be. If we don't see the right opportunities, you'll hear that too.
Or go direct:info@stonewell.ai+31 6 10 69 71 50